Senior Talent Acquisition Specialist

About Tapsi:
TAPSI started its journey in May 2016 with a team of 10 Iranian experts, and today it has transformed into a leading super app in Iran. We offer a wide range of services, including intercity and intracity travel, instant parcel delivery, food ordering, online shopping, and more—all in one platform.
With over 20 million users across 28+ cities and a team of 1,000+ passionate members, TAPSI is constantly expanding and evolving. Our team draws energy from the positive impact we make on people’s daily lives. We are committed to continuous innovation, always seeking ways to improve and grow.
Join TAPSI and discover a place where you can push your limits, innovate, and thrive!

About the role:
We are seeking a Senior Talent Acquisition Specialist to lead the recruitment process for operational roles, ensuring the placement of top talent aligned with our company’s goals. In this role, you will collaborate closely with department heads, source and evaluate candidates and manage recruitment KPIs to drive efficiency. Additionally, you’ll oversee onboarding to create a seamless and positive experience for new hires, strengthening employer branding and promoting employee retention.

Responsibilities:

• Execute the entire recruitment process for operational roles, ensuring the hiring of qualified professionals.
• Collaborate with hiring managers and department directors to identify job openings, skill requirements, and operational needs.
• Source candidates through industry-specific platforms, job boards, referrals, and other innovative channels.
• Conduct pre-screening calls and interviews to evaluate candidates' skills and qualifications.
• Analyze applicants' qualifications and experiences to identify the best match for operational positions.
• Work with department heads to gather consistent hiring needs and ensure alignment with company goals.
• Manage recruitment KPIs, track performance, and contribute to process efficiency improvements.
• Coordinate and execute the onboarding process for new hires, ensuring smooth integration into the company and operational teams.
• Support new hires during their initial period, ensuring they have the tools, resources, and training to succeed.
• Create a positive onboarding experience that strengthens employer branding and enhances new hire satisfaction and retention.

Requirements:

• Proven experience as a recruiter, preferably in operational roles or industries.
• Strong verbal and written communication skills, with a focus on influencing and persuading candidates.
• Advanced proficiency in MS Office (Word, Excel, PowerPoint) and HR tools (ATS, HRM systems).
• Familiarity with recruitment processes like phone interviews, reference checks, and skill assessments.