Conduct in-depth analysis of customer data (qualitative and quantitative) to uncover trends, pain points improvement opportunities.Design, optimize, and document customer journeys and touchpoints aligned with business execution, tracking, and measurable outcomes.Collaborate with cross-functional teams (Product, Marketing, Operations seamless customer experiences.Develop and maintain CX dashboards, reports, and insights to support senior and governance of CX actions until tangible results are realized.Requirements:Bachelor’s degree in Business
Conduct in-depth analysis of customer data (qualitative and quantitative) to uncover trends, pain points Design, optimize, and document customer journeys and touchpoints aligned with...
تماموقت
مدرک کارشناسی - فوقلیسانس
4 سال سابقه