Sales Account Management Specialist

We are seeking a dedicated and highly skilled Key Account Management Senior Specialist to join our team. The ideal candidate will possess strong relationship-building skills, a positive attitude, and a passion for delivering exceptional service to our clients. This role involves managing key accounts, creating and executing marketing strategies, and driving sales growth through effective account management.

Key Responsibilities:

• Develop and nurture long-term relationships with clients, vendors, and internal stakeholders to foster partnerships.
• Present a positive attitude, strong work ethic, and professionalism at all times.
• Troubleshoot and resolve customer service issues promptly and satisfactorily.

• Collaborate with cross-functional teams, including marketing, Commercial and operations[mh1] , to ensure successful project execution.
• Plan and organize marketing strategies to achieve brand objectives.
• Create and manage marketing campaigns to drive sales and increase brand visibility.

• Proficiently update customer databases with new leads, opportunities, and sales progressions.
• Maintain pipeline reports for ongoing updates on sales status, including oral and written reports on customer needs, problems, interests, competitive activities, and potential for new services.

• Exhibit the ability to think outside the box to create value-driven solutions for customers.
• Demonstrate a data-driven, analytical mindset to identify trends and opportunities for performance improvement.
• Prepare and present reports summarizing data and insights to stakeholders, providing recommendations for improvement.

• Detail-oriented and proficient in data entry.
• Result-oriented with a passion for delivering high-quality work and exceeding customer expectations.

Job Requirements:

• Bachelor’s Degree in Business or a related field.
• At least 2 years of relevant experience in key account management or a related role.
• Excellent negotiation skills.
• Vision to understand client needs and translate them into practical solutions.
• Disciplined time management and the ability to work under pressure.
• Strong teamwork and team development abilities.
• Exceptional software skills, including proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
• Strong verbal and written communication skills.
• Excellent organizational and time management skills, with the ability to multitask and prioritize workloads effectively.
• Advertising knowledge is preferred.