آگهی استخدام Service Desk Engineer در تهران

Familiarity with remote desktop applications and help desk software. Work within established guidelines and procedures to ensure consistent service levels.

Upgrading servers and PCs to optimize service delivery to users.

At least 1 to 2 years of experience as an IT service desk or helpdesk.

Fulfilling user requests and solving their problems based on the agreed service level (SLA). Gathering the knowledge gained in support operations and preparing and updating Fava...

Job brief We are looking for a competent Junior IT Engineer server data backup, data migration and disaster recovery operations Provide a high level of service backups, anti-virus...

Maintain technical documentation and service catalog on installation of software.

Providing help desk support and resolving problems to the end user's satisfaction At least 1 to 2 years of experience as an IT service desk or help desk.

Manage IT service desk for requests and incidents.

Report, unresolved problems to Layer 2 support Report on equipment and service problems Manage the user domain access and file service management.

Documentation Responsible for Defining, Analyzing, Planning, Measuring, and Improving All Aspects of Service

Responsible for the IT Charging System Issues and Request as front engineer level of the network, and service-related critical alarms and problems. Work with internal and external...

● Respond in a timely manner to service issues and requests. ● Gather help desk requests and report to supervisor.

Familiarity with CCTV cameras Familiarity with Microsoft services Familiarity with printer service Familiarity with CCTV cameras Familiarity with Microsoft services Familiarity with printer...

Escalate unfixed support requests to the appropriate second service level.

Ensure availability/reachability in designated sites throughout the service windows.

● Troubleshooting client-side issues as service desk and help desk engineer.

● Responsible for the IT Charging System Issues and Request as front engineer level one for suite ● Be directly in charge of the KPI and SLA of charging systems product or service...

Document the instructions and procedures and acquire knowledge of the FAVA service area.

experience - Have passed the NETWORK+ course (and preferably CCNA) - Have a card Termination of service

2+ years of experience in customer service or technical support. Desk. We’re looking for a service desk engineer to join our team. The ideal...