Business Configuration Specialist

Mission:

• To support the development of business configuration structure for all MTNIrancell products, and services (Voice, SMS, Broadband, New Sectors&...) and implement systematic revenue control methods and data optimization.
• To support and design technical processes to address business issues regarding rating configuration and control structure to see the result of product/service launching.
• To maintain a data pipeline, the associated tools to analyze that data and create usable statistical models that can drive our MTNI product/service forward.

Roles & Responsibilities:

• To report precedencies, resolution of any compliance issues, and track compliance procedures and policies.
• To utilize professional tools & software to support (Python, JAVA script, SQL, SAS, Power BI, Teradata, Aster, Hadoop, etc.) to improve system structure to analyze improvement areas on the production stream.
• To take necessary actions to prevent any issue in business configuration activities and support revenue assurance to avoid revenue leakage.
• To generate statistical reports on CDRs, investigate and report mismatches based on procedures.
• To perform periodic checks and tests of the rating chain to ensure billing integrity, identify issues andreport them based on the procedure.
• To control and test new rate plans, features, and services to ensure they are done correctly and on time before and after migrating to the production environment for all products/services.
• To facilitate audits related to configuration management and review critical proceeding outages, resolution results and responses, and dispositions of failed changes as a result of CMS-related issues.
• To collaborate in developing and maintaining business configuration requirements and what MKT teams need to have a clear downstream deployment structure.
• To integrate product enhancement requirements with technical specifications such as billing systems, network design, and handset compatibility.
• To facilitate communication and engagement of business and IT management to enable the value proposition through configuration management.
• To collaborate in the configuration control board and implement the changes as decided by business.
• To extract the business configuration from multiple sources (ITS, EDW, NWG, Operations Team, etc.) andBuild systems to transform raw records into actionable/readable business logic, handle any CR of information/logic and designing them based on business or stakeholder's requirement.
• To support in designing and building technical processes to address business issues and control structure to see the result of the following nodes "network nodes, UPC, NGPG, Ability, middle-ware, CS, payment gateway PG, CRM" that will be part of product/services based on the system capacity.
• To develop and implement quality controls and departmental standards for rating configuration to ensure quality standards, organizational expectations, and regulatory requirements.
• To develop and maintain models to predict future performance based on historical data.

Education:

• Master's degree orBSc Degree in Commerce (Marketing / Communication) or related.
• Master's degree or BSc Degree in Computer Science/Engineering/Mathematics/Computer Programming Bachelor's is advantage.

Experience:

• Prior familiarity with operations management principles and adequate exposure to the use of computer applications.
• Minimum of 3 years' experience in an area of specialization; with experience in supervising others

Technical Competencies:

• Research and Development
• PPPs Development
• Reporting and Analysis
• Data Gathering and Processing
• Big Data
• Business Intelligence
• Database Management
• Data Science
• Programming
• Data Warehousing

Behavioral Competencies:

• Leadership
• Innovation
• Relationship
• Integrity
• Can-do
• Customer Centricity
• Agility