کارشناس فنی فروش | Technical Sales Expert

توضیحات شغلی:

متخصص فروش مسئولیت بهبود عملکرد مشتری ، اطمینان از فروش سودآور ، درک نیازهای مشتری و افزایش رضایت مشتری را بر عهده دارد. پیش بینی برای مشتریان برتر.
مسئول قیمت گذاری ، مذاکره و نهایی کردن سفارشات فروش.
داده ها و سفارشات مشتری را با همکاری CS وارد کنید. پیگیری های ورودی سرب و تماس های سرد و خارج از کشور
پیگیری همه جنبه های درخواست مشتری برای محصولات Döhlers ، قابلیت ها ، خدمات و غیره. نیاز.


صلاحیت ها:

دانش در صنعت مواد غذایی در بخش B2B ضروری است.
مشتری متمرکز با مهارت های حل مسئله و مذاکره قوی. SAP.
مسلط به انگلیسی هم کتبی و هم کلامی.
بازیکن تیم خوب.
مهارت های ارتباطی قوی.

The sales specialist is responsible for improving the customer's operations, ensuring profitable sales, understanding customer needs and requirements, and increasing customer satisfaction.

• Initiate outbound and receive inbound phone activity, email, etc., to design solutions that enhance customers' business operations, generating profitable sales, and increasing customer satisfaction and retention.
• Conduct annual planning for the assigned accounts and the respective top customers.
• Adapt forecasts for top customers.
• Responsible for pricing, negotiation, and finalization of sales orders.
• Enter client data and orders into Döhlers systems in cooperation with CS.
• Prepare quotations quickly in collaboration with pricing and based on agreed minimum order quantities, standardized prices, extra packaging charges, payment and delivery conditions, etc.
• Responsible for providing customer solutions to meet customer needs
• Acquire new business through inbound lead follow-up and outbound cold calls, and emails
• Follow up on all aspects of customer requests for Döhlers products, capabilities, services, etc.
• Maintain accurate account files of all customer data and leads including all written communications.
• Be well-networked within the Döhlers organization to direct or respond promptly to a customer's inquiry or need.

Requirements:

• Knowledge of the food industry in the B2B section is a must.
• Customer-focused with problem-solving and strong negotiation skills.
• Bachelor's degree in Engineering fields, Business Administration, or related fields (food or chemical engineering is an advantage).
• At least 5 years of experience in similar positions.
• Good knowledge of MS Office and SAP.
• Fluent in English, both written and verbal.
• Good team player.
• Strong communication skills.
• Willing to take initiative and responsibility.