Cafe Bazaar is looking for a Help Desk Specialist to troubleshoot, maintain, and resolve IT issues within the organization. The ideal candidate should have extensive experience in supporting hardware, software, and network-related issues, along with strong problem-solving skills.Responsibilities:Perform day-to-day support and maintenance, including:Installing and configuring operating systems on Windows, Linux, and macOSTroubleshooting wired and wireless network issuesProviding hardware support and troubleshootingDiagnosing and resolving software-related problemsRecommending appropriate hardware for different performance needsConfiguring and maintaining network infrastructureRequirements:Strong understanding of network conceptsNetwork+ knowledgeComprehensive understanding of all layers of the OSI modelA+ fundamentalsExpertise in PC and notebook hardwareSoftware installation and troubleshooting across different operating systemsWindows installation, configuration, and troubleshootingProficiency in Microsoft services and solutionsFamiliarity with the Linux kernel and the ability to work with Linux distributions via the terminalmacOS installation and troubleshootingAdditional Requirements:Ability to participate in the team’s on-call rotationExperience working in a multi-vendor environment with diverse technologiesCreative, curious, and eager to learn new technologies and trendsPragmatic approach to problem-solving, balancing ideal solutions with practical implementationsStrong teamwork and customer service mindsetAbility to document work and share knowledge with team membersExcellent communication and documentation skillsBonus Points:Relevant industry certifications (CCNA R&S, MCSE, LPIC, VOIP, etc.)Previous experience in a similar roleBenefitsFlexible working hoursTalented colleagues and an interesting work environmentSupplementary health insuranceInteresting loans to employees