Operation Excellency Analyst
The Operational Excellence Analyst is primarily responsible for completing tasks and supporting key initiatives within the Operational Excellence department. The main tasks include: Monitoring All Operation Data and opportunities for process improvements, implementing best practices, and ensuring high Operation Process will be done
This role requires a strong analytical mindset, excellent problem-solving skills, and the ability to work cross-functionally to enhance the efficiency and effectiveness of our Smart operations
Job Description:
Analyze current “Smart” Operation processes and workflows to identify inefficiencies and areas for improvement
Monitor & improvement key performance indicators (KPIs) related to operations Employee
Implement and maintain performance dashboards to track and report on key metrics
Develop and maintain documentation for standard operating procedures (SOPs) and best practices
Requirements:
1-2 years of experience in e-commerce industry
Strong analytical and problem-solving skills, with the ability to interpret complex data and make well-structured reports
Ability to write and understand T-SQL query
Excellent in Data Analyze Power BI, Meta base and Microsoft Excel
Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
Proficiency in using Dashboard Services
Ability to multitask and manage multiple projects simultaneously in a fast-paced environment
Knowledge of Excellency process improvement methodologies
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