شرح وظایف:
پیشنیازها:
Call center expert
Description of duties:
Answering incoming calls from the call center
Guidance and responding to customer requests through telephone conversations or tickets
Establishing effective and continuous communication with customers
Entering information in CRM to prepare for the reporting process on behalf of department management
Resident of Karaj
Having good interpersonal communication
Ability to control anger and stress
Proficient in Office software (Word) and Excel)
Familiarity with CRM software
Familiarity with quality measurement criteria in call centers
Accuracy in entering correct and accurate information in the system
این آگهی از وبسایت ایران تلنت پیدا شده، با زدن دکمهی تماس با کارفرما، به وبسایت ایران تلنت برین و از اونجا برای این شغل اقدام کنین.