سرپرست تعالی عملکرد ناوگان | Fleet Performance Excellence Supervisor

در داستان Snappfood ، ما به ایجاد ارزشی اعتقاد داریم که فراتر از حد معمول است. ما مایل به ایجاد تمایلات نوآورانه هستیم و مشتاق هستیم که شما را در تیم خود داشته باشیم تا به ما کمک کند تا با خلاقیت ، هوش و چابکی ، چالش های تجاری خود را انجام دهیم. ما منتظر هستیم تا این داستان را ادامه دهید. برنامه های دقیق تلاش مبتنی بر داده های نظم تاریخی ، روندهای فصلی و ابتکارات بازاریابی.
با تیم های خرید و محصول همکاری کنید تا ویژگی های ناوگان و فنی مورد نیاز را برای افزایش مشارکت دوچرخه سواری درج کنید. تیم پشتیبانی دوچرخهسواری برای پرداختن به مسائل ، تأخیرها و سوالات مشتری.
مانیتور و گزارش در مورد شاخص های کلیدی عملکرد (KPI) مربوط به عملکرد تحویل ، راندمان دوچرخه سواری ، سفر با دوچرخه سواری و عملکرد تلاش. مانند تأخیر در ترافیک و کلاهبرداری.

الزامات:

توانایی سازگاری با یک محیط تحویل سریع و پویا. مقررات ایمنی و استانداردهای انطباق.

In the story of Snappfood, we believe in creating value that goes beyond the ordinary. We are willing to establish innovative tendencies and are eager to have you on our team to help us get through our business challenges with creativity, intelligence, and agility. We are waiting for you to continue this story.

Responsibilities:

• Develop and implement team processes, workflows, and strategies aligned with the Delivery and the company's overall business goals.
• Continuously monitor and analyze the performance of the fleet in daily periods.
• Track order volumes, delivery times, and driver availability in real-time.
• Identify potential disruptions, delays, or fluctuations in supply.
• Develop accurate quest plans based on historical order data, seasonal trends, and marketing initiatives.
• Collaborate with acquisition and product teams to incorporate required fleet and technical features to increase biker engagement.
• Efficiently allocate drivers to meet demand while minimizing delivery times and costs by optimizing quest schemes.
• Manage different fleet schedules, shifts, and breaks to ensure maximum coverage and presence of the fleet.
• Communicate with the biker support team to address issues, delays, and customer inquiries.
• Monitor and report on key performance indicators (KPIs) related to delivery performance, Biker efficiency, Biker Journey, and quest performance.
• Continuously assess the effectiveness of delivery strategies and suggest improvements for quest structures and the biker journey.
• Provide insights and recommendations to enhance delivery operations.
• Identify potential risks and challenges in the delivery process, including biker engagement, such as traffic delays and fraud.

Requirements:

• Ability to adapt to a fast-paced and dynamic delivery environment.
• Proficiency in using data analysis tools and software.
• Demonstrated ability to manage and optimize inventory levels efficiently, balancing customer demand with cost-effective stock levels.
• Experience in utilizing real-time monitoring and tracking tools.
• Analytical thinking and problem-solving.
• Knowledge of food safety regulations and compliance standards.

Benefits:

• Credit for gym, therapy, and internet costs.
• Social security and complementary insurance.
• Educational platform for advanced courses.
• Snappfood discount codes.
• Loans.