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کد آگهی: KP1432411393
استخدام Help Desk Specialist
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بیمه بازار | Bime Bazar
در تهران
اطلاعات شغل:
نوع همکاری: تماموقت
مدرک تحصیلی مورد نیاز: کارشناسی
مهارتهای مورد نیاز:
+NETWORK
پشتیبانی فنی
Help Desk
عیب یابی سخت افزار
پرداختها: توافقی
متن کامل آگهی:
Bimeh Bazar started its journey in 2016 with the aim of creating a great experience in online insurance consultation, comparison, and purchase. We are looking for minds that can contribute to the growth of our company and guide it in the right direction. We want to collaborate with individuals who are driven by achieving accomplishments they can be proud of and value clear and respectful human interactions.
Responsibilities:
Responsibilities:
- Install, configure, troubleshoot, and maintain Windows client systems, basic Linux systems, and office software.
- Troubleshoot hardware issues including PCs, printers, scanners, VoIP phones, CCTV, AccessPoints and other peripherals.
- Provide network support for LAN/WAN connectivity, DHCP/DNS issues, and wireless networks.
- Perform basic server-side tasks such as Active Directory account management and network Monitoring (NOC) in tier one.
- Support virtualization platforms at a basic level (VMware/Hyper‑V).
- Troubleshoot VoIP and IP Phone setups.
- Perform basic passive network tasks such as identifying cabling issues.
- Monitor and resolve help desk tickets efficiently according to SLAs.
- Document solutions, steps taken, and troubleshooting guides.
- Responding to daily tickets.
Requirements:
- Strong understanding of Network+ concepts.
- Familiar with CCNA-level topics.
- Knowledge of MCSA/MCITP concepts.
- Basic Linux administration (LPIC‑1 level preferred).
- Familiar with virtualization technologies.
- Understanding of VoIP fundamentals.
- Good understanding of wireless networks and access point configurations.
- Familiar with hardware components and server equipment.
Benefits:
- Comprehensive health insurance
- Snapp credit (cab, food, pay)
- Legal and mental health counseling services
- Insurance purchase subsidy
- Loan
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جمعه 6 دی 1404، ساعت 00:02