استخدام Sales Support Expert(خانم)

Job Description

● Follow up and get project Acceptance from PMs.
● Create sales order based on received acceptance in SAP.
● Prepare required revenue report.
● Prepare weekly Acceptance report.
● Define quarterly project targets and prepare revenue plan based on approved targets.
● Collaborate to estimate cost and revenue. 
● Improve customer satisfaction.
● Develop influence and lobby customers’ organizations, visiting corporate clients and distributors regularly.
● Understand and analyze the customer environment: strategy, stakes, ecosystem, strategic interlocutors, and key businesses.
● Identify clients’ needs and define key questions.
● Analyze and choose the most suitable offers.
● Present and promote new offers with the support of Marketing.
● Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
● Prospect and identify new business, run sales bids (sales bid conception, presentation, negotiation and closing).
● Welcome potential new clients as defined by the Company.
● Provide potential new clients with information about the Company offers.
● Promote (new) solutions and products to the present and potential new clients.
● Investigate solutions expected by the client and prepare appropriate offers.
● Demonstrate the relevance and suitability of the advised solutions.
● Inform and explain the Company contract conditions to the clients.
● Calculate the total price for the proposed offer.
● Support to commercial negotiations.
● Set objectives for the services and conditions of the offer in the contract or SLA.
● Gather all necessary documents and information for the contract set up.
● Support to close the deals.
● Submit offer confirmations and ensure client subscription to Sales Support or Service Delivery.
● Monitor and measure the level of performance of Service Delivery in close co-operation with Accounting & Control and Sales Support.
● Define and propose specific commercial actions to meet the performance criteria (KPI’s).

Requirements

● Excellent Documentation skills.
● Mobile & Telecom Knowledge.
● Marketing Knowledge.
● Strategy Knowledge
● Communication Skills.
● Creativity & Innovation.
● Excellent Oral and Written Communication Skills.
● Team-Work.
● High Organization and Planning.
● Efficiency in Time-Management.
● Ability to Work Under Pressure.
● Good Customer-Services.
● Minimum of 3 years of work experience in the relevant fields.
● At least B.A. / B.S. degree in related majors such as Business Administration, Commerce Management, Industrial Engineering, Statistics, etc.
● Proficient English.
● Intermediate MS Office Pack (Word, Excel, PowerPoint, Access, Visio, etc.) , Power BI and SAP and familiar SharePoint skills.