مزایا و شرایط همکاری:
A minimum Bachelor's degree in a field related to Computer or IT.
Proficiency in networking concepts and familiarity with basic security concepts.
Patient with good communication skills.
Possessing certifications from Microsoft, Cisco, or related to the field of network security is considered as advantage.
Expertise in DLP, EDR, Fortinet, Cisco, Mikrotik, Veritas Backup Exec, Microsoft Exchange, Symantec Mail Gateway, and email servers is an advantage.
Collaborating in a friendly and dynamic environment.
Job security and opportunities for career advancement.
Necessary and internal training will be provided during service to fully master the company's products.
Implementing projects for the setup and installation of network security products such as Symantec Endpoint Protection, Symantec Endpoint Detection and Response, Sophos Firewall, etc.
Providing technical support to customers.
Offering product usage training to customers, focusing on optimizing their use of our security products.
Performing predefined software and hardware tests to ensure maximum system efficiency.
Preparing technical documentation.
Activities will be conducted either from the ICO company's headquarters or on-site at the customer's locations.
The role involves working as a member of the support engineering team, with reports being submitted to the technical manager.
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