DigiExpress is seeking a Senior Customer Acquisition Specialist to fuel our growth engine across Instagram shops, SMBs, e-Bazar stores, and plugin-based online shops. This role is pivotal in expanding our customer network, driving revenue, and strengthening our competitive footprint in the fast-moving e-commerce and social commerce landscape.Key ResponsibilitiesIdentify and target high-value Customers across Instagram, social commerce platforms, SMBs, and e-Bazar storesQualify, segment, and prioritize leads based on business potential and scalabilityConduct introduction and needs-assessment calls to evaluate sales volume and business modelManage the full onboarding and activation process to ensure First Shipment within defined timelinesCollaborate with Operations and Product teams to resolve onboarding and operational bottlenecksAnalyze customer behavior and provide data-backed insights to improve conversion and activation successMonitor market trends, competitor activities, and industry dynamics to refine acquisition strategiesDeliver structured market feedback and customer insights to internal stakeholdersRequired Skills & CompetenciesStrong commercial mindset with excellent negotiation capabilitiesDeep understanding of the e-commerce, SMB, and social commerce ecosystemData analysis proficiency and metrics-driven decision-makingOutstanding communication and relationship-building skillsStrong time management, target orientation, and a self-driven approachFamiliarity with CRM systems, pipeline management, and market researchEducation & Experience3–5 years of experience in Business Development, Customer Acquisition, Market Expansion, or B2B Sales Experience in logistics, marketplaces, or e-commerce is a strong plusBachelor’s degree in Business, Management, Marketing, MBA, or a related field