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کد آگهی: KP6399914756
استخدام (Operations Manager (Crowdfunding Business Line
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والکس | Wallex
در تهران
اطلاعات شغل:
نوع همکاری: تمام‌وقت
مدرک تحصیلی مورد نیاز: کارشناسی
مهارت‌های مورد نیاز:
مدیریت عملیاتی
مدیریت کمپین
KPI
تحلیل داده
پرداخت‌ها: توافقی
متن کامل آگهی:
Description:
One of the Wallex subsidiaries is currently seeking a Operations Manager is responsible for overseeing the daily operations of the crowdfunding platform, ensuring seamless execution of campaigns, maintaining compliance with financial regulations, managing relationships with stakeholders, and optimizing operational processes to enhance user experience and platform efficiency. The role requires a blend of operational expertise, knowledge of financial markets, and strong leadership skills. Here's a detailed description of the responsibilities, skills, and qualifications typically required for this position:
One of the Wallex subsidiaries is currently seeking a Operations Manager is responsible for overseeing the daily operations of the crowdfunding platform, ensuring seamless execution of campaigns, maintaining compliance with financial regulations, managing relationships with stakeholders, and optimizing operational processes to enhance user experience and platform efficiency. The role requires a blend of operational expertise, knowledge of financial markets, and strong leadership skills. Here's a detailed description of the responsibilities, skills, and qualifications typically required for this position:
Key Responsibilities:
- Platform Operations Management:
- Oversee the day-to-day operations of the platform, ensuring all processes are running smoothly.
- Coordinate with cross-functional teams (e.g., marketing, legal, finance, customer support) to ensure alignment and timely execution of tasks.
- Manage the onboarding process for new companies (issuers) seeking to raise funds on the platform, including due diligence and verification processes.
Compliance and Regulatory Oversight:
- Ensure that the platform adheres to all relevant financial regulations and industry standards, particularly those related to crowdfunding regulations.
- Work closely with legal and compliance teams to monitor changes in regulations and implement necessary changes to platform operations.
Campaign Management:
- Supervise the launch and management of crowdfunding campaigns, ensuring they meet both the platform’s and regulatory requirements.
- Track campaign performance and provide analytical reports to stakeholders.
Process Improvement and Optimization:
- Continuously evaluate and improve operational processes to increase efficiency, reduce costs, and enhance user satisfaction.
- Implement automation and other technology solutions to streamline workflows and improve data accuracy.
- Develop and maintain key performance indicators (KPIs) to measure operational success and drive improvements.
Stakeholder Management:
- Build and maintain strong relationships with platform users, including investors and issuers.
- Address any issues or concerns raised by stakeholders promptly and effectively.
- Coordinate with the customer support team to ensure high levels of user satisfaction.
Team Leadership and Development:
- Lead and mentor the operations team, fostering a collaborative and high-performance work environment.
- Provide training and development opportunities for team members to enhance their skills and knowledge.
Financial Oversight:
- Manage operational budgets and expenses, ensuring cost-effective operations.
- Oversee financial transactions on the platform, including payments to issuers and processing of investor funds.
Reporting and Analytics:
- Prepare regular reports on platform performance, operational metrics, and compliance status for senior management and stakeholders.
- Use data analytics to drive decision-making and optimize platform performance.
Requirements:
- Educational Background:
- Bachelor's degree in business administration, finance, operations management, or a related field.
- MBA or advanced degree in a relevant field is a plus.
- Experience:
- 5+ years of experience in operations management, preferably in the financial services or fintech industry.
- Experience with crowdfunding platforms or capital markets is highly desirable.
- Demonstrated experience in managing compliance and regulatory requirements in a financial setting.
- Technical Skills:
- Proficiency in project management tools and CRM systems.
- Familiarity with financial software and platforms.
- Understanding of crowdfunding regulations and securities laws.
- Leadership and Communication:
- Excellent leadership and team management skills.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Problem-solving and decision-making abilities.
- Analytical and Strategic Thinking:
- Strong analytical skills with the ability to interpret complex data and make informed decisions.
- Strategic thinker with the ability to foresee operational challenges and proactively address them.
- Attention to Detail:
- High attention to detail, especially in managing compliance and regulatory processes.
- Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
Career Path:
- The Operations Manager role in an crowdfunding platform offers growth opportunities into senior management positions, such as Director of Operations, Chief Operating Officer (COO), or General Manager of the platform.
This role is central to the success of the platform, ensuring not only that the operational aspects are handled efficiently but also that the platform grows while remaining compliant with legal standards.
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پنج‌شنبه 29 شهریور 1403، ساعت 01:19