استخدام کارشناس امور ویزا (Visa & Immigration Operations Specialist-دورکاری)

Description
As an Operations Specialist at our immigration services company, you will support visa and residency application processes for Canada and Europe. You will work closely with your supervisor and B2B partners, and you will carry out the duties directed to you by the supervisor of the support department. You will be expected to perform all assigned tasks in a competent and efficient manner and to demonstrate a willingness to continuously learn, improve, and contribute new knowledge to the team rather than limiting yourself to existing information. 

Duties and responsibilities
● Prepare and organize documents for visa, residency, and educational applications
● Communicate with clients and B2B partners; follow up on missing documents and inquiries
● Answer client messages, emails, phone calls, including emergency calls from clients when needed
● Create accurate timelines for each client's visa or residency process, monitor deadlines, and ensure all steps are completed on time
● Maintain and manage electronic filing systems
● Schedule and confirm appointments
● Provide updates and reports to management
● Perform administrative tasks related to visa, immigration and admissions
● Assist in improving internal processes and workflows
● Support communication and marketing teams with content and customer interactions
● Help resolve operational issues as they arise

Requirements
● Excellent time management and prioritization skills
● Strong attention to detail and problem-solving abilities
● Advanced communication skills in English and Farsi
● Ability to work in a fast-paced environment
● Patient, accurate, organized, and hardworking
● Ability to collaborate with multiple departments and B2B partners
● Familiarity with European visa/residency processes, especially Digital Nomad Visa, is a strong asset
● Experience in Canadian and European residency and visa programs is preferred

Technical Skills
● Proficiency in Google Workspace and MS Office

● Experience with B2B operations, especially in immigration or international services
● Background in Canadian/European visa processes and educational admissions

Other Conditions:
● Remote work
● Formal employment contact
● Social security insurance
● Bonus
● A Safe, friendly and calm work environment

ثبت آگهی استخدام در جابینجا