About the Role We are looking for a skilled QA Specialist to ensure exceptional quality across our global booking application. In this role, you will lead test management, drive defect prioritization, and implement automation strategies to deliver a seamless and reliable user experience for customers purchasing tickets worldwideKey ResponsibilitiesTest Management: Design, execute, and maintain comprehensive test cases, scenarios, and plans. Analyze results to identify trends and areas for improvementDefect Management: Accurately document, prioritize, and track defects using clear reporting standardsTesting Expertise: Perform functional (manual & exploratory) and non-functional (load, performance, security) testing to ensure system robustnessAutomation: Develop and maintain API and UI automation frameworks using industry best practicesRoot Cause Analysis: Investigate and troubleshoot issues, identifying the underlying causes and proposing effective solutionsCollaboration: Work closely with developers, product managers, and other stakeholders to ensure quality standards are met at every stage of deliveryRequirementsExperience: Minimum 3 years in software quality assuranceTechnical Skills: Proficiency in JavaScript/TypeScript, SQL, and GitAutomation Tools: Hands-on experience with API/UI automation tools (e.g., Playwright,Postman, Cypress, k6)Testing Methodologies: Strong understanding of test planning, exploratory testing, and load/performance analysisProblem-Solving: Proven ability to diagnose complex issues and provide actionable solutionsSoft Skills: Excellent communication, analytical thinking, and a collaborative approach to teamworkNice to HaveExperience with ticketing, booking, or travel platformsFamiliarity with CI/CD processes and cloud-based testing environments