In the story of Snappfood, we want to create value. Our company is willing to create emerging phenomena and is eager to have Talented Engineers on our team to help us get through business challenges with creativity, intelligence, and speed of response.We are waiting for you to be with us in this story.Key Responsibilities: Monitor and troubleshoot technical issues. Collaborate with other departments to ensure the effective delivery of technology services. Collaborate with Internet Service providers via tickets or phone. Conduct regular technology assessments and make recommendations for improvements. Stay up-to-date with emerging technologies and industry trends. Partner closely with our product, Technical and Financial team to deliver issues. Document Issues and Process. Qualifications: +5 years of experience in a technology operations role. Technical knowledge and experience with infrastructure technologies. Experience work with Linux and Microsoft operation systems also as client. Experience with help desk concepts. Familiar with VPN solutions and MFA authentication mechanism. Familiar with maintenance data center hardware and servers. Familiar with virtualization concepts. Strong problem-solving and analytical skills. Excellent communication and interpersonal skills. Ability to manage multiple issues simultaneously.Benefits:Credit for: Vacations, Gym, TherapySocial Security & Complementary InsuranceEducational platform of advanced coursesSnappfood’s Discount codesLoans