About the Role
We’re looking for a Product Manager who is deeply analytical, operationally sharp, and capable of translating complex trading & supply workflows into scalable digital products.
This role sits at the intersection of product, operations, finance, and compliance, driving digital transformation in the gold-trading value chain.
Key Responsibilities
- Define the vision, roadmap, and priorities for Wallgold’s platforms (provider dashboards, settlement systems, pricing engines, liquidity tools, etc.).
- Identify market opportunities to strengthen relationships with providers and institutional partners.
- Ensure alignment of product strategy with operation, finance, and compliance requirements.
- Develop expert-level understanding of gold trading processes, provider interactions, operational flows, settlement mechanisms, and risk constraints.
- Map end-to-end journeys for providers (onboarding → pricing → trade execution → settlement → reconciliation).
- Translate operational and financial needs into clear requirements, user stories, and product specs.
- Collaborate closely with Operations, Trading, Finance, Risk, and Engineering teams to validate requirements.
- Work with engineering teams to deliver new features, improvements, and tools.
- Lead sprint planning, prioritisation, backlog management, and cross-team coordination.
- Ensure successful launches and monitor product adoption and operational impact.
- Analyse data related to trades, provider performance, pricing, settlement times, and operational bottlenecks.
- Create dashboards, metrics, and KPIs to measure product performance.
- Run experiments (A/B tests, process optimisations, feature testing) to improve efficiency and reduce operational risk.
- Act as the product point of contact for external providers and internal B2B stakeholders.
- Gather continuous feedback and incorporate it into product improvements.
- Support onboarding of new providers and integration of their financial/operational systems.
- Ensure product flows comply with regulatory and AML/financial guidelines.
- Work closely with Risk and Finance to minimise settlement errors, operational risks, and fraud opportunities.
- Enhance system reliability for high-volume, real-time gold trades.
Requirements & Qualifications
- 3–6 years of experience in Product Management, preferably in fintech, trading, B2B SaaS, marketplace, or operational-heavy products.
- Strong understanding of workflows, process optimisation, and financial/operational systems.
- Ability to translate complex operational requirements into simple product solutions.
- Excellent analytical skills; comfortable with dashboards, data analysis, and metric-driven decision making.
- Experience working cross-functionally with Engineering, Operations, Finance, and Compliance.
- Strong problem-solving skills and ability to navigate high-pressure, high-stakes environments.
- Excellent communication skills in English and Persian.