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کد آگهی: KP2733234966
استخدام Account Management Specialist
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تپسی‌فود | TapsiFood
در تهران
اطلاعات شغل:
نوع همکاری: تمام‌وقت
مدرک تحصیلی مورد نیاز: کارشناسی
وضعیت نظام وظیفه: کارت پایان خدمت یا معافیت
مهارت‌های مورد نیاز:
Account Management
ارتباط با مشتریان و پشتیبانی
امورمشتریان
پرداخت‌ها: توافقی
متن کامل آگهی:
The Account Management Specialist at TapsiFood is tasked with enhancing our client relationships. We are seeking a dedicated and personable Account Management Specialist to maintain client connections and act as our primary point of contact. The ideal candidate is data-driven and possesses a strong passion for delivering exceptional customer service. Applicants should also be proficient in audits, spreadsheets, and other productivity software.
Responsibilities :
Responsibilities :
- Developing and implementing tailored account management strategies for customers in the food industry to drive revenue growth and maximize customer satisfaction.
- Identifying accounts within the platform's customer base, prioritize them strategically, and establish strong relationships with stakeholders.
- Creating detailed account plans outlining goals, objectives, and action plans to achieve account growth and retention targets.
- Monitoring account performance metrics, analyzing data to identify trends, and proactively addressing any issues or opportunities to optimize account performance.
- Driving upselling and cross-selling initiatives within accounts to increase revenue and expand service offerings.
- Providing ongoing support and training to account teams to ensure they leverage the platform effectively and achieve their business objectives.
- Collaborating with accounts on strategic partnerships, co-marketing opportunities, and joint projects to drive mutual business success.
- Gathering feedback from accounts on their experience with the platform, products, and services to drive continuous improvement and enhance customer satisfaction.
Requirements:
- Bachelor's degree in Business Administration, Marketing, or related field.
- Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
- Results-driven mindset with a focus on achieving revenue targets and customer success.
Benefits :
Join our friendly and dynamic team and enjoy a range of perks, such as:
Join our friendly and dynamic team and enjoy a range of perks, such as:
- Professional development opportunities
- Free breakfast every day
- Birthday and anniversary gifts and surprises
- Lunch and snack subsidies
- Transportation budget
- Comprehensive health insurance
- Seasonal and special charges and discounts from Okala
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یک‌شنبه 15 مهر 1403، ساعت 10:25