مدیر مدیریت حساب‌های مشتریان | Account Management Manager

توضیحات شغلی

مدیر FMCG در سرویس تبلیغات مسئولیت رشد درآمد از خدمات تبلیغاتی برای مارک های FMCG و فروشندگان در Digikala را بر عهده دارد. این نقش اجرای بهینه شده کمپین ها در سراسر آگاهی و اهداف فروش را تضمین می کند ، در حالی که تیمی را برای ارائه نتایج قابل اندازه گیری برای مشتریان هدایت می کند. . تقویت روابط و رشد مشارکت ما.
همکاری نزدیک با تجاری/حقوقی/امور مالی/خلاق/محصول و فناوری و .. برای باز کردن رشد. هماهنگی با فرهنگ Digikala در تصمیم گیری ، آزمایش و مشتری محور داده محور داده ها. رهبری.
درک عمیق از سفرهای مصرف کننده FMCG و ترجمه به تاکتیک های رسانه ای و KPI های عملی. داشتن خلاقیت کافی برای طراحی کمپین های تبلیغاتی عملی.

Job Description

The FMCG Manager in Ad-Service is responsible for driving revenue growth from advertising services for FMCG brands and sellers on Digikala. This role ensures optimized execution of campaigns across awareness and sales objectives, while leading a team to deliver measurable results for clients.

RESPONSIBILITIES

Develop and implement advertising strategies for FMCG brands to achieve both awareness and sales goals.
Manage revenue generation and ensure achievement of defined ads targets through sales of Digikala’s advertising assets and services.
Own end-to-end campaign execution (planning, launch, optimization, reporting) with high quality and on-time delivery.
Provide data-driven insights and strategic solutions to FMCG brands and sellers; strengthen relationships and grow our partnership.
Collaborate closely with commercial/legal/Finance/Creative/Product & tech and.., to unlock growth.
Lead and mentor the team, set clear goals, and drive continuous improvement in workflows and outcomes.
Commitment to brand safety and high-quality execution; alignment with Digikala’s culture of data-driven decision-making, experimentation, and customer-centricity.
Team management and leadership skills.
Ability to manage crises and resolve challenges effectively.
Capability to scale and grow the team in line with business needs.

Qualifications, Competencies & Skills

Solid experience in E-commerce Ads & Performance Marketing within FMCG categories, including team leadership.
Deep understanding of FMCG consumer journeys and translation into media tactics and actionable KPIs.
Hands-on experience with retail media platforms, campaign optimization, testing, and measurement
Excellent communication, negotiation, stakeholder management, and client-facing presentation skills.
Ownership mindset with the ability to design processes and drive cross-functional alignment.
Familiarity with the advertising industry and trends and having enough creativity to design practical ads campaigns.
Ability to establish and maintain strong connections with brands and KOLs.
Strategic and solution-oriented mindset based on data-driven decision making.