Proficient in WordPress.
Familiar with its files, settings and errors.
Familiar with hosting control panels.
Familiar with basic network concepts (IP-Port and services within the network).
Skill High in communicating with users. Familiarity with hosting services and how to work with the services provided (SSL CDN, Host, DOWNLOADHOST, Domain). Familiarity with Linux servers is an advantage. Familiarity with Word and Excel. Familiarity with Network Plus.
Answering incoming and outgoing calls, entering information and tags in CRM.
Answering technical tickets.
Answering online chat if needed.
Complete guidance on accessing the services panel.
Reviewing user order registration and possible errors.
Following up users' requests.
Checking monthly reports.
این آگهی از وبسایت ایران تلنت پیدا شده، با زدن دکمهی تماس با کارفرما، به وبسایت ایران تلنت برین و از اونجا برای این شغل اقدام کنین.