استخدام Support Engineer

 Join Our Team! MFS, RECO & FTTX Specialist Wanted for MSO/VAS Department 
Ready to take your career to the next level in the exciting world of IT and digital services? We’re looking for a passionate and driven MFS, RECO & FTTX Specialist to join our MSO/VAS team and help us transform the digital experience for our clients.
What you’ll be doing:
•    Manage MFS (Mobile Financial Services) and RECO (Recomendation Engine) systems to ensure smooth operation and optimal performance.
•    Collaborate with cross-functional teams to improve existing systems and introduce new, innovative solutions.
•    Monitor, analyze, and report on service performance, ensuring all systems run efficiently and customer needs are met.
•    Provide technical support and troubleshooting, resolving issues quickly and effectively.
•    Help design and implement Value Added Services (VAS) that create new opportunities for growth and customer satisfaction.
•    Design, implement, and maintain FTTX networks to ensure high-quality high-speed internet connectivity.
•    Work with technical teams to review and improve fiber optic network quality and resolve any related issues.
We’re looking for someone who:
•    Has a solid background in MFS and RECO systems.
•    Is familiar with MSO (Mobile Services Operations) and VAS (Value Added Services) technologies.
•    Has experience in designing, implementing, and maintaining FTTX networks and fiber optic network management.
•    Possesses a strong analytical mindset with the ability to analyze complex problems and provide clear solutions.
•    Is proactive, innovative, and energetic, always looking for ways to improve systems and services.
•    Has excellent communication skills and thrives in a collaborative team environment.
•    Fluency in English (written and spoken) is a must.
Bonus points for:
•    Experience with IT service management tools and platforms.
•    A passion for technology and staying up-to-date with the latest trends in IT and telecommunications.
Why join us?
•    Be part of an innovative, dynamic, and forward-thinking team.
•    Work in a supportive and inclusive environment where your ideas matter.
•    Enjoy growth opportunities and the chance to work on cutting-edge projects.
•    Attractive salary package and benefits.
If you’re excited about working with an incredible team and making an impact in the tech world, we’d love to hear from you!
Apply today and be part of something great!