برای درک نیازها و نیازهای تجاری با لایه های مختلف کارمندان درگیر شوید.
آماده سازی ، پیاده سازی ، نظارت و بهبود رویه های سازمان ، SOP ها و دستورالعمل ها. ویژگی ها.
ارتباط با تأمین کنندگان و اطمینان از تحویل پروژه ها در جدول زمانی با کیفیت و زمان توافق شده. تیم مرتبط در مورد تحویل این مناطق یک مزیت است: خدمات فروش و پس از فروش ، تدارکات و توزیع ، فرآیندهای داخلی شرکت ها و گردش کار تأیید. مهارت ها.
مهارت های عالی کار گروهی.
- Engage with different layers of employees to understand the business needs and requirements.
- Prepare, implement, supervise, and improve organization procedures, SOPs, and guidelines.
- Identify, evaluate, and document business processes and system requirements.
- Analyze gaps in business processes, and provide solutions and document interfaces between new and legacy systems.
- Ensure using the capabilities of business applications and integrity of the processes and liaise with users to track additional requirements and features.
- Manage the relationship with suppliers and ensure the delivery of projects in good quality and agreed timeline.
- Manage business application projects and processes to be delivered and implemented on time and in full.
- Support users on the implemented business application, change requests, and enhancements.
- Manage the IT portfolio of projects and provide visibility to stakeholders on the progress of tasks and projects.
- Analyze the reporting requirements of the functions and alignment with the related team on the delivery.
Requirements:
- Bachelor’s or Master’s in IT, Industrial Engineering, or other related fields.
- 2 to 4 years of related experience (software analysis background is a plus).
- Experience in developing/supporting custom modules in SharePoint (InfoPath/BPC/PowerForm/Nintex).
- Experience in ERP implementation or support is preferred.
- Experience in any of these areas is an advantage: sales and after-sales services, logistics and distribution, corporate internal processes, and approval workflows.
- Strong business analysis and creative thinking together with high credibility when operating outside the IT function.
- Expertise in applying business and data analysis techniques, having a practical understanding of systems development methodology.
- Understanding integrated business processes and the functional interdependencies involved.
- Highly mature with strong interpersonal skills.
- Excellent teamwork skills.
- Good English communication skills.