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کد آگهی: KP6857879844
استخدام BPMS Team lead
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دیجیکالا | Digikala
در تهران
اطلاعات شغل:
نوع همکاری: تماموقت
مدرک تحصیلی مورد نیاز: کارشناسی
وضعیت نظام وظیفه: کارت پایان خدمت یا معافیت
مهارتهای مورد نیاز:
bpms
PHP
REST API
SQL
پرداختها: توافقی
متن کامل آگهی:
About the Role
We’re hiring a BPMS Team Lead to own end-to-end delivery of business workflows on ProcessMaker with hands-on PHP development. You will lead an squad, translate business needs into reliable BPMN 2.0 processes, build/maintain integrations, and ensure uptime, SLA, and continuous improvement across environments.
Key Responsibilities
Team Leadership & Delivery
- Lead the BPMS squad: sprint planning, backlog prioritization, reviews, code/flow reviews, mentoring.
- Drive outcome-oriented delivery: define goals/KPIs (SLA, TAT, error rate) and hit them.
Process & Workflow Implementation (ProcessMaker + BPMN 2.0)
- Model and implement workflows using BPMN 2.0 on ProcessMaker: forms, rules, Boundary Timers/Escalations, assignments, permissions.
- Translate business requirements into digital workflows; document runbooks, release notes, and user guides.
Core Development & Integration (PHP, REST, SQL)
- Write and review PHP triggers/scripts and helper services; ensure secure, maintainable code.
- Design and integrate REST APIs with idempotency, retry/backoff, and structured logging.
- Optimize SQL (joins, indexing, query performance) for process data and operational reporting.
Reliability, Support & Operations
- Monitor execution (latency, error rate, WIP, SLA breach), triage incidents, and own problem management.
- Implement alerting, dead-letter/reconcile flows, and capacity planning for high-traffic processes.
- Champion secure access (RBAC/SoD) and secrets management across environments.
Stakeholder Management
- Align with process owners, Finance/Operation/HR/IT/... teams; set expectations, manage change, and communicate status clearly.
Requirements
Must-Have Skills & Experience
- 3+ years in BPMS delivery and 1–2+ years in team/tech-lead capacity.
- Strong, hands-on ProcessMaker experience (forms, routes, timers, access, packaging).
- Solid PHP for triggers/scripts and service integration.
- Proficient with REST APIs (auth, idempotency, retries) and SQL (performance tuning).
- Working knowledge of BPMN 2.0, versioning/migration of process definitions, and release best practices.
- Git and CI/CD familiarity; clear documentation habits.
Nice-to-Have / Willing-to-Learn
- Process mining and KPI design (SLA/TAT dashboards).
- Monitoring/observability stacks (Prometheus/Grafana).
- Low-code orchestration (e.g., n8n) as a complement to BPMS.
- Practical use of AI/LLM APIs for intelligent automation (optional).
Soft Skills
- Outcome-driven, structured communicator, and calm under pressure.
- Strong stakeholder management and negotiation.
- Mentoring mindset; raises the bar on code/flow quality.
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