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کد آگهی: KP2879897080
استخدام IT Support Engineer (Remote)
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آرون | Aron
در تهران
دورکاری
اطلاعات شغل:
امکان دورکاری و کار در منزل: دارد
نوع همکاری: تمام وقت - دورکاری
مدرک تحصیلی مورد نیاز: کارشناسی
وضعیت نظام وظیفه: کارت پایان خدمت یا معافیت
مهارت‌های مورد نیاز:
CCNA
شبکه
IT
بازه حقوق: از 24,000,000 تومان
پرداخت‌ها: از ۲۴,۰۰۰,۰۰۰ تومان
متن کامل آگهی:
Role Overview
The IT Support Engineer is responsible for providing technical support, troubleshooting, and debugging assistance for our company's software projects. The primary objective is to ensure the smooth operation and maintenance of our software applications by identifying, diagnosing, and resolving issues that may arise. This role involves working closely with development teams, monitoring application performance, and providing timely resolution to reported bugs or errors.
Key Responsibilities:
- Application Support: Provide technical support and troubleshooting assistance for our company's software applications.
- Bug Identification and Resolution: Analyze and debug reported issues, errors, or bugs in our software projects, working closely with development teams to identify root causes and implement solutions.
- Application Monitoring: Monitor the performance and health of our software applications, proactively identifying potential issues and taking preventive measures.
- Documentation: Maintain accurate documentation of reported issues, resolutions, and procedures for future reference.
- Knowledge Sharing: Collaborate with development teams to share insights and knowledge gained from troubleshooting and debugging experiences, contributing to the overall improvement of our software products.
- Training and Support: Provide training and support to end-users and other team members on the usage and troubleshooting of our software applications.
What We Are Looking For:
Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience: Minimum of 3 years of experience in IT support, application support, or software debugging roles.
Technical Skills:
Education: Bachelor's degree in Computer Science, Information Technology, or a related field.
Experience: Minimum of 3 years of experience in IT support, application support, or software debugging roles.
Technical Skills:
- Programming Languages: Proficiency in one or more programming languages used in our software projects (e.g., Java, Python, C++, etc.).
- Debugging Tools: Experience with debugging tools and techniques for the relevant programming languages and frameworks.
- Operating Systems: Strong knowledge of operating systems (e.g., Windows, Linux) and their impact on application performance.
- Scripting: Familiarity with scripting languages (e.g., Bash, PowerShell) for automation and task management.
- Monitoring Tools: Experience with application performance monitoring tools and log analysis.
- Troubleshooting Methodologies: Ability to apply structured troubleshooting methodologies and root cause analysis techniques.
- Agile Methodologies: Understanding of Agile development methodologies and practices.
Soft Skills:
Excellent problem-solving and analytical skills, strong communication and documentation abilities, attention to detail, ability to work collaboratively with cross-functional teams, and a passion for continuous learning and self-improvement.
Excellent problem-solving and analytical skills, strong communication and documentation abilities, attention to detail, ability to work collaboratively with cross-functional teams, and a passion for continuous learning and self-improvement.
What We Offer:
- Monthly payment of 400$
- Completely remote work environment
- The possibility of promotion and salary increase based on performance.
- Free in-service training, providing extensive and continuous training about global financial markets.
Attention:
- We kindly request that only individuals seeking full-time employment submit their CVs. Our work requires personnel who can dedicate their full attention and concentration.
- Please note that Aron Groups does not maintain any representatives or offices in Iran. We are a company incorporated under the laws of the Marshall Islands, with registered offices in the UK and Cyprus.
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دوشنبه 10 اردیبهشت 1403، ساعت 17:38