Site Reliability Engineer (SRE)

At Okala, we are looking to hire a skilled and proactive Site Reliability Engineer (SRE) who will play a critical role in maintaining system reliability, improving automation, and supporting scalable production environments.
With a hands-on mindset, you will help drive operational excellence and ensure high availability of our services.

your story belongs here.

What You'll Be Doing:

• Deploy updates, patches, and fixes while providing advanced technical support

• Design and build automation tools to reduce errors and enhance system stability and customer experience

• Perform root cause analysis on production incidents and resolve complex technical issues

• Develop scripts to automate repetitive operational tasks

• Design and maintain procedures for system troubleshooting and preventive maintenance

• Rapidly build effective working relationships with teams and drive issues toward resolution through clear communication

• Configure and maintain monitoring and alerting systems to ensure service reliability

• Participate in on-call rotations to support 24/7 operational environments

What You Bring:

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent practical experience)

• At least 1 year of hands-on experience in Site Reliability Engineering, DevOps, or a closely related role

• Strong expertise in Linux system administration and troubleshooting in production environments

• Excellent scripting and automation skills using Bash, Python, or similar languages

• Solid understanding of databases, storage systems, and SQL

• Deep knowledge of containerization and orchestration, especially Kubernetes

• Strong experience designing and maintaining CI/CD pipelines (GitLab CI/CD preferred)

• Experience implementing automated deployment, testing, and rollback strategies

• Hands-on experience with monitoring, logging, and alerting (observability) tools

• Familiarity with configuration management and infrastructure automation tools such as Ansible

• Strong understanding of networking concepts (DNS, routing, firewalls, load balancing)

• Experience with distributed systems and event streaming platforms (e.g., Kafka)

• Strong problem-solving skills including incident response, root cause analysis, and reliability improvement

• Proactive, self-driven, and solution-oriented mindset

Why Okala?

Because at Okala, you’re not just maintaining systems — you’re helping power one of Iran’s leading online retail platforms.
With services across 200+ cities and millions of daily users, we move fast, learn continuously, and are always looking for smarter, more scalable solutions.

What You’ll Enjoy:

• A dynamic and friendly work environment

• Weekly gatherings: Mafia Night, Cinema Night & more

• Access to practical and high-quality training programs

• Free breakfast, commuting & lunch subsidies

• Supplementary health insurance, in-house doctor, and parking

• Birthday gifts, seasonal bonuses, and exclusive Okala discount codes

Ready to build, automate, and scale with us?
Let’s write the next chapter of success together.