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کد آگهی: KP113561169
استخدام Operation Excellence Supervisor
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افود | Ofood
در تهران
اطلاعات شغل:
نوع همکاری: تمام‌وقت
مدرک تحصیلی مورد نیاز: کارشناسی
وضعیت نظام وظیفه: کارت پایان خدمت یا معافیت
مهارت‌های مورد نیاز:
Operation
OKRs
فروش و بازاریابی
پرداخت‌ها: توافقی
متن کامل آگهی:
Roles & Responsibilities:
- Set Vision and Strategy: Define and implement the vision and strategic direction for the operations team, ensuring alignment with overall company goals.
- Monitor and Report Performance: Regularly monitor and report on the performance of internal processes and third-party vendors to stakeholders. Use data-driven insights to suggest improvements.
- Process Improvement: Identify bottlenecks and inefficiencies in operational processes and design innovative solutions to optimize performance.
- OKR Management: Set and track OKRs (Objectives and Key Results) for the operations team, ensuring alignment with organizational objectives.
- Sales Safety Assurance: Ensure all operational processes comply with safety standards to protect sales integrity and customer satisfaction.
- Innovation and Development: Drive the innovation of operational products and processes, continually seeking ways to enhance efficiency and customer experience.
- Crisis Management: Develop and implement strategies for managing operational crises and ensure business continuity.
Requirements:
- Bachelor’s degree in Business Administration, Operations Management, Logistics, or a related field. A master’s degree is preferred.
- Minimum of 5 years of experience in operations management, with at least 2 years in a supervisory role.
- Proven experience in process improvement, performance monitoring, and strategic planning.
- Experience in the e-commerce or food delivery industry is a plus
Technical Competencies (Knowledge, Skill, Ability):
- Data Analysis: Proficiency in data analysis tools and techniques to interpret performance metrics and drive decision-making.
- Process Improvement: knowledge of process improvement methodologies such as Lean, Six Sigma, or Kaizen.
- Project Management: Ability to manage multiple projects simultaneously and meet deadlines.
- Strategic Thinking: Capability to develop and implement strategic plans that align with business goals.
- Technical Knowledge: Understanding of logistics and supply chain management, especially in the context of last-mile delivery.
Behavioral Competencies:
- Communication: Excellent verbal and written communication skills, with the ability to effectively convey complex information to various stakeholders.
- Problem-Solving: Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing issues.
- Adaptability: Ability to adapt to changing business environments and manage multiple priorities.
- Collaboration: Strong interpersonal skills and the ability to work effectively with cross-functional teams.
- Customer Focus: Commitment to providing excellent customer service and enhancing the customer experience.
Benefits:
Join our friendly and dynamic team and enjoy a range of perks, such as:
Join our friendly and dynamic team and enjoy a range of perks, such as:
- Professional development opportunities
- Free breakfast every day
- Birthday and anniversary gifts and surprises
- Lunch and snack subsidies
- Transportation budget
- Comprehensive health insurance
- Seasonal and special charges and discounts from Okala
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هشدار
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گزارش مشکل آگهی
چهارشنبه 13 تیر 1403، ساعت 04:59