A highly reputable clinic is looking to hire a few Customer support Specialists based in Tehran to join its growing team. The selected candidates will serve as the first point of contact for patients, providing information, scheduling appointments, and ensuring a smooth, professional experience for the clients.
Key Responsibilities:
- Handle inbound and outbound calls courteously and efficiently (Main task)
- Provide accurate information about services, doctors, and appointment availability
- Assist patients with booking, rescheduling, and canceling appointments
- Maintain confidentiality and professionalism in handling patient information
- Record and update patient data accurately in the system
- Collaborate with administrative and medical teams to ensure seamless service delivery
Requirements:
- Fluent in English (spoken and written) — this is Essential (MUST HAVE)
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask under pressure
- Previous experience in a call center, customer service, or healthcare setting preferred
- Proficient in using computers and CRM systems
Benefits:
- Competitive salary and performance-based incentives
- Opportunity to work with a reputable clinic
- Professional training and career growth opportunities
- Supportive, multicultural work environment
How to Apply:
If you are based in Tehran and have strong English communication skills, Please send your resume through this platform.
We look forward to reviewing your application and connecting with suitable candidates soon!