Snapp is the pioneer provider of ride-hailing mobile solutions in Iran that connects smartphone owners in need of a ride to Snapp drivers who use their private cars to offer transportation services. We are ambitious, passionate, engaged, and excited about pushing the boundaries of the transportation industry to new frontiers and being the first choice of each user in Iran.About the Position:You’ll be responsible for monitoring general uptime and availability for all applications owned by Snapp. The SRE role is embedded within the cross-functional relationship with DevOps and Security team. This role also includes night shifts.Shift: Day and Night Shift RotationResponsibilitiesMonitoring servicesIncident ManagementExtending and improving current monitoring systemsAutomate the current monitoring processDeploying services to the production environmentCommunicating with other teams to resolve issuesTroubleshooting system problemsimprove monitoring systemstroubleshot system problemsdeploy and change the production environmentRequirementsExcellent problem-solving skills and the ability to work under pressure in a fast-paced environmentWork collaboratively with other SRE team members, developers, and stakeholders to address complex technical challenges and drive continuous improvement in system reliability and performanceStrong communication skills, both verbal and writtenFamiliar with Linux OSFamiliar with Grafana, ELK, Prometheus Familiar with Docker and KubernetesFamiliar with CI/CD