QA Lead

DigiExpress is a forward-thinking logistics company scaling its technology platform to support rapid growth and operational excellence. We are looking for a QA Lead to own the quality strategy end-to-end, lead the QA function, and embed quality as a core engineering capability—not a checkpoint at the end of the pipeline.

Key Responsibilities

• Define and own the QA strategy and roadmap, aligned with business goals, product maturity, and engineering velocity.

• Lead, mentor, and grow the QA team, including performance management, skill development, and workload prioritization.

• Establish and continuously improve QA processes, standards, and best practices across manual and automated testing.

• Partner with Product Managers, Software Engineers, and Designers to define acceptance criteria, quality metrics, and risk-based testing approaches early in the development lifecycle.

• Oversee test planning and execution, including test strategies, test cases, regression suites, and release readiness assessments.

• Drive test automation adoption and optimization, ensuring scalable and maintainable automation frameworks.

• Analyze product requirements and technical specifications to identify quality risks, edge cases, and non-functional requirements (performance, reliability, security).

• Own defect management and root cause analysis, ensuring issues are tracked, prioritized, resolved, and prevented from recurring.

• Review and present QA reports and quality metrics to engineering leadership and stakeholders, enabling data-driven decision-making.

• Ensure high-quality, on-time releases, acting as the quality gatekeeper while balancing speed and stability.

• Continuously improve cross-team collaboration, acting as the voice of quality across the organization.

Requirements

• 5+ years of experience in Quality Assurance, with demonstrated impact in complex software environments.

• Proven experience leading or mentoring QA engineers (formal lead/managerial experience is a strong advantage).

• Strong understanding of QA methodologies, SDLC, Agile/Scrum, and CI/CD-driven quality practices.

• Solid experience with test planning, test design techniques, and defect lifecycle management.

• Hands-on exposure to test automation concepts and tools (even if not coding daily).

• Strong analytical and critical-thinking skills with a risk-based quality mindset.

• Ability to influence without authority and collaborate effectively across Engineering, Product, and Management.

• Excellent prioritization and project management capabilities in fast-paced environments.

• Detail-oriented, quality-obsessed, and outcome-driven.