تیم Platform در شرکت سوشیانت به صورت یک تیم محصول عمل میکند و بزرگترین ارزشی که این تیم خلق میکند Empower کردن سایر تیمهای محصول شرکت در ارائه سرویس درست به مشتریان خود است. در این راستا تیم Infrastructure که یکی از بازوهای Platform است، مجموعهای از سرویسهای پایه را همچون نگهداری و مدیریت مراکز داده، زیرساخت مجازی و ذخیرهسازی، مدیریت ارتباطات شبکهای درون سازمانی و بین شعب، مدیریت زیرساخت آی تی کاربران، مدیریت امنیت و پایش سرویسها و اطمینان از حصول Service Level Agreement است.
شرح شغل:
• At least 5 years of direct experience as a leader in a company with 24/7 service.
• Management and leadership skills of people.
• Proficient in Network, Virtualization, Data Center. Appliance etc.
• Proficient in System Admonitor.
• Proficient in NOC.
• Proficient in Service Desk.
• Knowledge of Kubernetes
The Platform team at Susyant works as a product team, and the biggest value this team creates is empowering other product teams in the company to provide the right service to their customers. In this regard, the Infrastructure team, which is one of the arms of the Platform, provides a set of basic services such as maintenance and management of data centers, virtual infrastructure and storage, intra-organizational and inter-branch network communication management, user IT infrastructure management, security management. and monitoring the services and ensuring that the Service Level Agreement is achieved.
Job description:
• Leading the team members and helping them navigate the right career path.
• Interacting with the infrastructure team to create a Roadmap according to the vision of the organization.
• Interaction with the product teams as a client of the infrastructure team in providing new required services and continuous improvement of the infrastructure of other services.
• Leadership of the infrastructure team in achieving the necessary quality of the service provided. To the product teams.
• Defining and monitoring the necessary KPIs to ensure the team's performance in line with the value provided to the product teams.
• Leading the team in creating the necessary tools for monitoring and creating an integrated view of services.
• Create and present periodic reports to the product team in order to improve the infrastructure of the services. • Interacting with service providers for troubleshooting and necessary operational coordination.
• Budget estimation and planning for the purchase of equipment and requirements. >
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