About the Company:
Behparaz Hamrah Samaneh Aval, a subsidiary of Hamrah Aval, is a leader in the field of IT and digital solutions. We are looking to hire motivated, creative, and skilled individuals to join our team and contribute to innovative projects that shape the digital future.
Job Description:
As a Jira Administrator, you will be responsible for:
- Administration and daily management of Jira Software, Jira Service Management, and Confluence.
- Configuring and maintaining Jira workflows, permissions, custom fields, and issue types.
- Providing technical support and troubleshooting for Jira-related issues and user requests.
- Collaborating with various teams to understand their requirements and implementing solutions in Jira to enhance productivity.
- Managing user accounts, roles, and permissions within Jira.
- Implementing integrations with other tools and systems used within the company.
- Monitoring Jira performance and usage to ensure optimal performance and making recommendations for improvements.
- Creating and maintaining dashboards, filters, and reports tailored to different team needs.
- Documenting processes and best practices related to Jira administration.
Qualifications:
- Proven experience as a Jira Administrator, with in-depth knowledge of Jira Software and Jira Service Management.
- Experience in configuring and managing Jira workflows, schemes, and custom fields.
- Strong knowledge of Jira integrations with other tools.
- Ability to analyze user requirements and translate them into Jira configurations.
- Solid understanding of software development processes and Agile methodologies.
- Strong problem-solving, attention to detail, Good communication and teamwork skills.
What We Offer:
- A dynamic and professional work environment
- Competitive salary and benefits
- Flexible working hours and remote options
- Opportunities for growth and learning