Help Desk

به پرداز همراه سامانه اول

The به پرداز همراه سامانه اول in Tehran (District 3, Vanak) invites qualified residents in Tehran province to apply

 Help Desk 

• جنسیت: خانم، آقا
• سابقه کار: دارای سابقه کار
• نوع همکاری: تمام وقت

شرایط احراز:

• BA/BS degree in the field of information technology and computer
• Familiar with troubleshooting Microsoft OS and installing software
• Hardware: basic experience with end-user equipment (Laptop, PC, Monitor, Printer, Projector, etc.)
• Understanding of main components, Upgrading, Troubleshooting
• Network: basic understanding of technologies and protocols
• Holding Network+ certificate
• Microsoft Office skills
• At least one year of experience, working as a helpdesk
• Teamwork skills, being responsible, and having organizational behavior
• Familiar with Kasper
• Familiar with mail server/Exchange

Responsibilities:

• Provides telephone and deskside support and responds to user inquiries regarding computer software or hardware
• Performs periodic maintenance and execute systems engineering
• Performs troubleshooting and diagnosis of hardware/software/network failures, and provides resolutions
• Setups computers, phone systems, software, and peripheral equipment for new company hires
• Assists with Network Administration including connections, hardware, and programming configuration

ساعات کاری:

• اداری

تسهیلات و مزایا:

• بیمه
• بیمه تکمیلی
• ساعات کاری منعطف
• هدایای مناسبتی